TY  - BOOK
AU  - Blomstrom,Duena
TI  - Emotional banking: fixing culture, leveraging fintech, and transforming retail banks into brands 
SN  - 9783319756523 (hardback)
AV  - HG1926 B56 
PY  - 2018///
CY  - Cham, Switzerland
PB  - Springer International Publishing
KW  - Banks and banking
KW  - Finance
N1  - Includes index
ER  -