Blomstrom, Duena,  <br/><br/>
Emotional banking :  fixing culture, leveraging fintech, and transforming retail banks into brands / 
by Duena Blomstrom 
 - Cham, Switzerland :  Springer International Publishing,  2018 
 - ix, 159 pages :  illustrations ;  24 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9783319756523 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking<br/>Finance
<br/><br/><label>LC Class. No.: </label>HG1926 B56