TY  - BOOK
AU  - Kaplan, Robert S.
AU  - Norton, David P. 
TI  - The Balanced Scorecard : translating strategy into action 
SN  - 0875846513 (hardcover)
AV  - HD56 
PY  - 1996///
CY  - Boston, USA 
PB  - Harvard Business School Press 
KW  - Industrial productivity
KW  - Measurement
KW  - Strategic planning
KW  - Organizational effectiveness
KW  - Evaluation
N1  - Includes index
ER  -