Ferrari, Bernard T. <br/><br/>
Power Listening :  Mastering the Most Critical Business Skill of All / 
Bernard T. Ferrari 
 - New York :  Penguin Group,  2012. 
 - xiv, 189 pages. ;  23 cm. 
<br/><br/> Includes Index. 
<br/><br/><label>ISBN: </label>9781591844624 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Listening
<br/><br/><label>LC Class. No.: </label>HF5718