O'rourke, James S. <br/><br/>
Effective Communication :  Listening. Presenting. Briefing. Body Language. Feedback / 
James S. O'rourke, IV 
 - 1st ed 
 - London :  Dorling Kindersley Limited,  2009. 
 - 72 pages. ;  18 cm. 
 - Essential Manager .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781405336901 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management<br/>Business communication
<br/><br/><label>LC Class. No.: </label>HD30.3