TY - BOOK AU - Muhammad Rais Abdul Karim TI - Reengineering the public service: leadership and change in an electronic age SN - 9679787052 (pbk.) PY - 1999/// CY - Petaling Jaya PB - Pelanduk Publications, KW - Reengineering (Management) KW - Malaysia KW - Civil service reform KW - Civil service ethics KW - Information technology KW - Privatization N1 - Includes index ER -