Laudon, Kenneth C. Management information systems : managing the digital firm / Kenneth C. Laudon, Jane P. Laudon - 11th ed. - Upper Saddle River, NJ : Pearson, 2010 - 653 p. : ill. ; 27 cm Includes bibliographical references (p. 609-626 p.) and index. ISBN: 9780136093688 013609368X Subjects--Topical Terms: Management information systems