TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
PY  - 2007///
CY  - Boston, Mass.
PB  - McGraw-Hil
KW  - Business communication
N1  - Various multi-media instructional resources are available to supplement the text. Includes bibliographical references and index
ER  -