Ulmer, Robert R.,    1969 <br/><br/>
Effective crisis communication :  moving from crisis to opportunity / 
Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger 
 - 3rd ed. 
 - Thousand Oaks :  SAGE,  c2015. 
 - xvii, 250 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index.   
<br/><br/><label>ISBN: </label>9781452257518 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Emergency management<br/>Communication in management<br/>Communication in organizations. 
<br/><br/><label>LC Class. No.: </label>HD49