Crandall, William, 1956- Crisis Management : Leading in the New Strategy Landscape / William Rick Crandall, John A. Parnell, John E. Spillan - 2nd ed. - Thousand Oaks, Calif : SAGE, c2014. - xix, 356 p. : ill. ; 25 cm. Includes index. ISBN: 9781412991681 (pbk.) Subjects--Topical Terms: Crisis management LC Class. No.: HD49