TY - BOOK AU - Finlay,Steven TI - The management of consumer credit: theory and practice SN - 9780230238305 (hbk.) AV - HG3755 PY - 2010/// CY - United Kingdom PB - Palgrave Macmillan KW - Consumer credit KW - Management N1 - Includes bibliographical references and index N2 - This book explains how financial institutions, such as banks and finance houses, manage their portfolios of credit cards, loans, mortgages and other types of retail credit agreements. The second edition has been substantially updated, with new chapters on capital requirements and scorecard and portfolio monitoring ER -