Coombs, W. Timothy <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 
W. Timothy Coombs 
 - 4th ed. 
 - Los Angeles :  SAGE,  c2015. 
 - xiii, 239 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781452261362 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Communication in management
<br/><br/><label>LC Class. No.: </label>HD49