TY  - BOOK
AU  - Quintanilla,Kelly M.
AU  - Wahl,Shawn T.
TI  - Business and professional communication: keys for workplace excellence 
SN  - 9781452217628 (pbk.)
AV  - HF5718 
PY  - 2014///
CY  - Los Angeles
PB  - SAGE
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -