Coombs, W. Timothy <br/><br/>
Applied crisis communication and crisis management :  cases and exercises / 
W. Timothy Coombs, University of Central Florida 
 - Los Angeles :  SAGE,  c2014. 
 - 245 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781452217802 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management<br/>Business communication<br/>Management
<br/><br/><label>LC Class. No.: </label>HD49