TY - BOOK AU - Kates,Amy AU - Galbraith,Jay R. TI - Designing your organization: using the star model to solve 5 critical design challenges SN - 9780787994945 PY - 2007/// CY - San Francisco PB - Jossey-Bass KW - Organizational change KW - Organizational effectiveness N1 - Includes bibliographical references (p. 245-248) and index; Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography ER -