Kates, Amy

Designing your organization : using the star model to solve 5 critical design challenges / Amy Kates, Jay R. Galbraith. - 1st ed. - San Francisco : Jossey-Bass, 2007. - xvi, 256 p. : ill ; 28 cm + 1 CD-ROM (4 3/4 in.)

Includes bibliographical references (p. 245-248) and index.

Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography.

9780787994945


Organizational change
Organizational effectiveness