Designing your organization : using the star model to solve 5 critical design challenges /
Amy Kates, Jay R. Galbraith.
- 1st ed.
- San Francisco : Jossey-Bass, 2007.
- xvi, 256 p. : ill ; 28 cm + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references (p. 245-248) and index.
Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography.