TY - BOOK AU - Mackie, Karl J., 1947- TI - The ADR practice guide: commercial dispute resolution SN - 9781845923143 PY - 2007/// CY - Haywards Heath, West Sussex PB - Tottel Publishing KW - Arbitration and award KW - England KW - Wales KW - Dispute resolution (Law) N1 - Includes index ER -