TY  - BOOK
AU  - Taylor,Shirley
TI  - Model business letters, e-mails & other business documents
SN  - 0273675249
PY  - 2004///
CY  - London
PB  - FT Prentice Hall
KW  - Commercial correspondence
KW  - Form letter
N1  - Previous ed.: published as Gartside's model business letters & other business documents. London : Pitman, 1998; Includes index
ER  -