TY  - BOOK
AU  - Tan,Seumas
TI  - Mediation skills and techniques: a practical handbook for dispute resolution and effective communication 
SN  - 9789675040955 (pbk.)
PY  - 2012///
CY  - Petaling Jaya, Selangor
PB  - Sweet & Maxwell Asia
KW  - Mediation
KW  - Dispute resolution (Law)
KW  - Conflict management
N1  - Includes index
ER  -