Tan, Seumas <br/><br/>
Mediation skills and techniques :  a practical handbook for dispute resolution and effective communication / 
Seumas Tan 
 - Petaling Jaya, Selangor :  Sweet & Maxwell Asia,  2012. 
 - xviii, 145 p. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789675040955 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation<br/>Dispute resolution (Law)<br/>Conflict management