Taylor, Shirley <br/><br/>
Shirley Taylor's essential communication skills :  the ultimate guide to successful business communication / 
Shirley Taylor. 
 - Harlow :  Longman,  2000. 
 - xiv, 270 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0582432022 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication --Problems, exercises, etc.<br/>Business communication.