Thill, John V. <br/><br/>
Excellence in business communication / 
John V. Thill, Courtland L. Bovee. 
 - 10th ed. (Int. ed.) 
 - Boston :  Pearson,  c2013. 
 - 1 v. (various pagings) :  col. ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>9780273768890 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication -- United States -- Case studies.