Locker, Kitty O. <br/><br/>
Business and administrative communication / 
Kitty O. Locker, Donna S. Kienzler. 
 - 10th ed. (Int. ed.) 
 - New York :  McGraw-Hill/Irwin,  c2013. 
 - xxxiv, 729 p. :  col. ill. ;  27 cm. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>9780071317955 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Communication in management.