TY  - BOOK
AU  - Futrell,Charles M.
TI  - Fundamentals of selling: customers for life through service 
SN  - 9780071220804 (pbk.)
PY  - 2011///
CY  - New York
PB  - McGraw-Hill Irwin
KW  - Selling
N1  - Includes bibliographical references and index
ER  -