Newstrom, John W. Organizational behavior : human behavior at work / John W. Newstrom. - 13th ed. (Int. ed.) - Boston : McGraw-Hill/Irwin, c2011. - xxii, 554 p. : ill. ; 25 cm. Includes bibliographical references and index. ISBN: 9780071289481 (pbk.) Subjects--Topical Terms: Organizational behavior.