TY  - BOOK
AU  - Schultz,Heidi Maria
TI  - Business scenarios: a context-based approach to business communication 
PY  - 2006///
CY  - Boston
PB  - McGraw-Hill Irwin
KW  - Business communication
KW  - Business writing
KW  - Oral communication
N1  - Includes bibliographical references and index
ER  -