Schultz, Heidi Maria. <br/><br/>
Business scenarios :  a context-based approach to business communication / 
Heidi Schultz 
 - International ed. 
 - Boston :  McGraw-Hill Irwin,  2006 
 - xviii, 142 p. :  ill. ;  24 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.<br/>Oral communication.