Taylor, Shirley. Communication for business : a practical approach / Shirley Taylor. - 4th ed. - Harlow, England ; New York : Pearson Longman, 2005. - xix, 429 p. : ill. (some col.) ; 25 cm. Includes index. ISBN: 0273687654 (pbk.) LCCN: 2005-045908 Subjects--Topical Terms: Business communication. LC Class. No.: HF5718 / .T38 2005 Dewey Class. No.: 651.7