TY  - BOOK
AU  - Gerson,Sharon J.
AU  - Gerson,Steven M.
TI  - Workplace communication: process and product 
SN  - 9780132288088 (pbk.)
PY  - 2007///
CY  - Upper Saddle River, N.J.
PB  - Pearson Prentice Hall
KW  - English language
KW  -  Business English
KW  -  Technical English
KW  - Business writing
KW  -  Problems, exercises, etc
KW  - Technical writing
KW  - Business communication
KW  - Commercial correspondence
KW  - Oral communication
ER  -