Gerson, Sharon J.,    1948- <br/><br/>
Workplace communication :  process and product / 
Sharon J. Gerson, Steven M. Gerson. 
 - Upper Saddle River, N.J. :  Pearson Prentice Hall,  c2007. 
 - xvii, 331 p. :  ill. ;  26 cm. 
<br/><br/><label>ISBN: </label>9780132288088 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language -- Business English.<br/>English language -- Technical English.<br/>Business writing -- Problems, exercises, etc.<br/>Technical writing -- Problems, exercises, etc.<br/>Business communication -- Problems, exercises, etc.<br/>Commercial correspondence -- Problems, exercises, etc.<br/>Oral communication -- Problems, exercises, etc.