TY  - BOOK
AU  - Goodwin,Cliff
AU  - Griffith,Dan
TI  - The conflict survival kit: tools for resolving conflict at work 
SN  - 9780131183032 (pbk.)
PY  - 2007///
CY  - Upper Saddle River, N.J.
PB  - Pearson Prentice Hall
KW  - Conflict management
KW  - Interorganizational relations
KW  - Industrial relations
KW  - Conflict (Psychology)
N1  - Includes bibliographical references and index
UR  -  http://www.loc.gov/catdir/toc/ecip0518/2005025503.html
ER  -