Goodwin, Cliff, 1948- The conflict survival kit : tools for resolving conflict at work / Cliff Goodwin, Daniel B. Griffith. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2007. - xxiv, 325 p. : ill. ; 26 cm. Includes bibliographical references and index. ISBN: 9780131183032 (pbk.) Subjects--Topical Terms: Conflict management.Interorganizational relations.Industrial relations.Conflict (Psychology)