TY - BOOK AU - Bruegman,Randy R. TI - The chief officer: a symbol is a promise SN - 013112501X (pbk.) AV - TH9158 .B773 2005 U1 - 363.37/068 22 PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Fire departments KW - Management KW - Leadership N1 - Includes bibliographical references (p. 169-171) and index UR - http://www.loc.gov/catdir/toc/ecip0415/2004003247.html ER -