TY  - BOOK
AU  - Hanson,D.G.
TI  - Service banking: the arrival of the all-purpose bank 
SN  - 0852970641 (hbk.) 
PY  - 1982///
CY  - London
PB  - Institute of Bankers
KW  - Banks and banking
KW  -  Great Britain
KW  -  Customer services
N1  - Includes index; Includes bibliographical references
ER  -