Government e-Services : delivery requires citizens' awareness : the case of Brunei Darussalam / by Adam Jait ; edited by Julia Radin
Material type:
ArticlePublisher: Bandar Seri Begawan : Pusat Penerbitan Kolej Universiti Perguruan Ugama Seri Begawan, 2013Copyright date: ©2013Description: x, 305 pages : Illustrations (some colour) ; 23 cmContent type: - text
- unmediated
- volume
- 9789991761053 (paperback)
- JF1525.A8 A33
| Item type | Current library | Shelving location | Call number | Copy number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.1 (Browse shelf(Opens below)) | 1 | Available | Pembelian daripada KUPU SB | 1050070030 | ||
| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.2 (Browse shelf(Opens below)) | 2 | Available | Pembelian daripada KUPU SB | 1050070031 | ||
| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.3 (Browse shelf(Opens below)) | 3 | Available | Pembelian daripada KUPU SB | 1050070032 | ||
| Personal Donated Collection (KWP) - 1st floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | (KWP23) JF1525.A8 A33 2013 c.4 (Browse shelf(Opens below)) | 4 | Available | Donated by Yang Mulia Dato Seri Setia Dr. Haji Norarfan bin Hj Zainal | 1010037938 | ||
| Personal Donated Collection (KWP) - 1st floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | (KWP24) JF1525.A8 A33 2013 c.5 (Browse shelf(Opens below)) | 5 | Available | Donated by Pengiran Dato Seri Setia Dr. Haji Mohammad bin Pengiran Haji Abdul Rahman | 1010038378 |
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| Buku himpunan teks ucapan Menteri Pendidikan Negara Brunei Darussalam 2005-2010 / | قيمة الوقت / | المۏتم العالمي : المهارايت للتاطقين بغير اللغة الأم تعلميا وتعلمأ / | (KWP24) JF1525.A8 A33 2013 c.5 Government e-Services : delivery requires citizens' awareness : the case of Brunei Darussalam / | (KWP24) BP183.3 H56 2012 c.4 Himpunan ayat-ayat al-Qur'an dan Hadits mengenai sembahyang / | (KWP24) BP134.M33 H56 2008 c.2 Himpunan ayat-ayat al-Qurán mengenai pentadbiran / | (BRU) BP134.M33 H56 2008 c.1 Himpunan ayat-ayat al-Qurán mengenai pentadbiran / |
Includes bibliographical references
This study examines citizens' awareness and usage of government e-service. Government use Web-based Internet applications to enhance their citizens' access to government services. However, in a case study in Brunei Darussalam it was found that the government's initiative in providing e-services in last few years has not been as successful as it could have been as the services have not been citizen-centric. This was due to the availability of e-services being unknown amongst the citizens and that a silo-based approach existed for each government ministry. One notable finding was that although the ICT literacy of Brunei citizens has rapidly improved, this has not been reflected in the citizen's interaction with government.
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