Government e-Services : delivery requires citizens' awareness : the case of Brunei Darussalam / by Adam Jait ; edited by Julia Radin
Material type:
ArticlePublisher: Bandar Seri Begawan : Pusat Penerbitan Kolej Universiti Perguruan Ugama Seri Begawan, 2013Copyright date: ©2013Description: x, 305 pages : Illustrations (some colour) ; 23 cmContent type: - text
- unmediated
- volume
- 9789991761053 (paperback)
- JF1525.A8 A33
| Item type | Current library | Shelving location | Call number | Copy number | Status | Notes | Date due | Barcode | |
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| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.1 (Browse shelf(Opens below)) | 1 | Available | Pembelian daripada KUPU SB | 1050070030 | ||
| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.2 (Browse shelf(Opens below)) | 2 | Available | Pembelian daripada KUPU SB | 1050070031 | ||
| Bruneiana Collection (BRU) - 1st Floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | BRU JF1525.A8 A33 2023 c.3 (Browse shelf(Opens below)) | 3 | Available | Pembelian daripada KUPU SB | 1050070032 | ||
| Personal Donated Collection (KWP) - 1st floor | Universiti Islam Sultan Sharif Ali | First Floor (Gadong Campus) | (KWP23) JF1525.A8 A33 2013 c.4 (Browse shelf(Opens below)) | 4 | Available | Donated by Yang Mulia Dato Seri Setia Dr. Haji Norarfan bin Hj Zainal | 1010037938 |
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| (KWP23) LA1283.7 H37 2010 c.1 Hasrat & harapan : koleksi ucapan Raés Kolej Universiti Perguruan Ugama Seri Begawan ; Dr. Hajah Masnon binti Haji Ibrahim / | (KWP23) BP188.3 U49 1995 c.1 Anak : Antara Kasih Dengan Tanggungjawab / | (KWP23) BP166.815 L38 1996 c.1 Persediaan Menghadapi Mati / | (KWP23) JF1525.A8 A33 2013 c.4 Government e-Services : delivery requires citizens' awareness : the case of Brunei Darussalam / | (KWP23) BP184.3 A36 1995 c.1 Himpunan 110 : Solat-Solat Sunat, Qiamullail, Doa-Doa, Munajat dan Istighfar / | (KWP23) DS36.85 A53 2013 c.5 Dinamika Tamadun Islam / | (KWP23) BP161.2 Z85 1992 c.1 Bimbingan Manusia dan Agama : Perspektif Bimbingan Kaunseling / |
Includes bibliographical references
This study examines citizens' awareness and usage of government e-service. Government use Web-based Internet applications to enhance their citizens' access to government services. However, in a case study in Brunei Darussalam it was found that the government's initiative in providing e-services in last few years has not been as successful as it could have been as the services have not been citizen-centric. This was due to the availability of e-services being unknown amongst the citizens and that a silo-based approach existed for each government ministry. One notable finding was that although the ICT literacy of Brunei citizens has rapidly improved, this has not been reflected in the citizen's interaction with government.
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