Managing for quality and performance excellence /
Evans, James R. 1950-
Managing for quality and performance excellence / James R. Evans, William M. Lindsay. - 9th edition. - 697 pages various paging : ill. ; 26 cm.
Includes bibliographical references and index.
Thank you for choosing a Cengage Learning International Edition. Cengage Learning's mission is to shape the future of global learning by delivering consistently better learning solutions for students, instructors and institutions worldwide. This textbook is the result of an innovative and collaborative global development process designed to engage students and deliver content and cases with global relevance.
9781285094595
Quality assurance.
Quality control.
Total quality management.
TS 156 / E93
Managing for quality and performance excellence / James R. Evans, William M. Lindsay. - 9th edition. - 697 pages various paging : ill. ; 26 cm.
Includes bibliographical references and index.
Thank you for choosing a Cengage Learning International Edition. Cengage Learning's mission is to shape the future of global learning by delivering consistently better learning solutions for students, instructors and institutions worldwide. This textbook is the result of an innovative and collaborative global development process designed to engage students and deliver content and cases with global relevance.
9781285094595
Quality assurance.
Quality control.
Total quality management.
TS 156 / E93