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Customer service : career success through customer satisfaction /

Timm, Paul R.,

Customer service : career success through customer satisfaction / Paul R. Timm, Edited by ; Emily Jones - New Jersey : Prentice Hall, 1998 - vi, 215 pages : illustration ; 23 cm

Includes table

Includes bibliographical references and index

ISBN: 0135766958 (paperback) 9780135766958 (paperback)

Subjects--Topical Terms:
Commerce --Customer Service

LC Class. No.: HF5415.5 T56

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