Freedom within a framework : hearing the voice of the customer on the factory floor /
Freedom within a framework : hearing the voice of the customer on the factory floor / Paul C. Cafaro - Vanderbilt Avenue, NY : Routledge, 2020 - xiv, 141 pages : illustrations ; 24 cm
Includes bibliographical references and index
9780367085773 (hardback)
Quality of products
Customer relations
HF5415.157 C34