Emotional banking : fixing culture, leveraging fintech, and transforming retail banks into brands /
Emotional banking : fixing culture, leveraging fintech, and transforming retail banks into brands / by Duena Blomstrom - Cham, Switzerland : Springer International Publishing, 2018 - ix, 159 pages : illustrations ; 24 cm
Includes index
9783319756523 (hardback)
Banks and banking
Finance
HG1926 B56