Inter-act : interpersonal communication concepts, skills, and contexts /
Inter-act : interpersonal communication concepts, skills, and contexts / Kathleen S. Verderber, Rudolph F. Verderber, Cynthia Berryman-Fink. - 11th ed. - New York : Oxford University Press, 2007 - xix, 402 p. : ill. (chiefly col.) ; 26 cm. + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references (p. 378-384) and index.
0195322533
Interpersonal communication
Interpersonal relations