Effective crisis communication : moving from crisis to opportunity /
Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger - 3rd ed. - Thousand Oaks : SAGE, c2015. - xvii, 250 p. : ill. ; 23 cm.
Includes bibliographical references and index.
9781452257518 (pbk.)
Crisis management
Emergency management
Communication in management
Communication in organizations.
HD49